FAQ
Frequently Asked Questions:
Q: What ingredients do you use in your products?
A: Only the finest and purest ingredients are used in our collections. We combine healing, mood enhancing, relaxing essential oils with enriching botanicals, vitamins and minerals to balance the skin's functions, reduce stress, and promote an overall feeling of well being. Our products can improve your skin appearance and texture. Results may vary from person to person. None of our products have Mineral oil, Paraben, Additive, Alcohol, Dye, Synthetic Chemicals, Harsh Detergents, or Lanolin oil. Our products are environmentally safe, and NO tests on animals are conducted. Most of are products are Sodium Laureth Sulfate free. Our products are very concentrated for maximum potency. Contains high amounts of antioxidants, omegas, vitamins, flavonoids, anthocyanidins and provides anti-flammatory, antiseptic, antibacterial, antifungal & skin healing benefits. Mostly Vegan and 100% Natural. We will not degrade or dilute our pure formulas. Packed with powerful antioxidants, vitamins and essential oils and extracts. Highly potent concentration in our bath and body line intensely moisturizes, softens,and smooths skin. Try our body and face cream if you want to protect your skin from sun and environmental factors. Stimulate collagen, elasticity, and firmness. Our products will nourish your skin with healing properties. Our Body cream will stimulate circulation. Our skin care line will regenerate cells healing cellular damage. Jojoba - Jojoba is nourishing to skin and also softens and moisturizes mature and dry skin. Jojoba helps to heal inflamed skin conditions such as psoriasis or any form of dermatitis and can help control acne and oily skin. Calendula - Beneficial for skin disorders such as epidermal healing, scars, rashes, eczema, Rosacea. Evening Primrose - Rich source of gamma linolenic acid, an Omega 6; anti-inflammatory, anti-oxidant, and helpful for rosacea, acne, and eczema. Rose Hips Seed Oil - High in Vitamin C, prevents the advancement of wrinkles and aging, and helps skin to regain its natural color and tone. Borage - Promotes cell growth and rejuvenate. Emu oil is helps heal scars and burns. Helpful with skin problems like eczema. This oil is hypoallergenic and will not clog pores. Antixodants and super omega 3, 6, and 9 are in our skin care and bath and body products.
Tax
Q: Will I be charged for sales tax? A: Only Virginia Residents will be charged sales tax.
Ordering
Q: Can I Order by Mail? A: Call or e-mail for a mail order form and send Cashier's Check, Check, or Money Order to That Girl's Bath & Body, P.O. Box 1322, Hopewell, VA 23860
Q: FREE SAMPLES? A: No Free samples.
Ordering Online Concerns?
Q: I'm not comfortable ordering online. Can I call in my order? A: That Girl's Bath and Body can only accept orders online and direct mail. Shopping on our site is safe and secure. We use SSL encryption to keep your information safe. Paypal is considered one of the most safest, fastest, and most convenient ways to buy online. Your personal and financial information are securely stored and never shared. If shopping with us in person or through our catalog please contact That Girl's Bath & Body or your local Representative for more information regarding in person or mail order payment methods.
Q: Would I need an account with PayPal to order That Girl's Bath and Body merchandise? A: No you do not need an account with PayPal to order online using credit cards and debit cards. If you would like to use your exsiting PayPal account you may do so on this site. For more information on paypal, e.g. how to use paypal, please go to paypal.com
Glycerin: Q: What is glycerin? A: Handmade soap contains the natural forming glycerin, made naturally during the soap making process, that is normally removed from other store bought soaps. In order to make the extremely hard french milled soaps, not made by hand, the glycerin must be removed or the soap would be too soft. Companies may extract the glycerin through a variety of methods and then add a percentage back to say it contains glycerin. On average handmade soap contains around 10% naturally retained glycerin. Glycerin soap is especially good for sensitive/delicate skin, minor skin conditions, children, and for pets.
Q: What are the benefits of using handmade soap? A: It is believed that the healing properties of a handmade bar of soap are great for those who suffer from skin conditions such as psoriasis and eczema. As well as people that have sensitive skin or are hypoallergenic. They often find immediate relief by switching to handmade soap. Handmade soap is very mild. They are often made from vegetable-based oils and do not contain the potentially harmful chemicals found in conventional bar soap. One of the biggest differences between commercial soap and handmade soap is glycerin. Glycerin is a clear liquid that absorbs water from the air and is a key factor in keeping skin soft and healthy.
Q: Can I make my handmade soap last? A: Handmade soap contains glycerin, it can retain more moisture than other soaps. To extend the life of your handcrafted soap, place it in a well-draining soap dish. Keep unused bars in a cool, dry place out of direct contact with water and sun light.
Q: Why are That Girl's Bath and Body soaps differ in size? A: All of our soaps are made in small batches by hand from start to finish. Making them all unique. Whether its decorative designs, scents and colors. Our soaps are hand cut so every batch and bar will be different. This is why they will vary a little in size. The average weight on all our bars is 5 oz.
Q: How do I become a Hostess of a Spa Party? A: Hosting a Bath and Body Spa Party: It's easy, it's fun, it's rewarding. Earn free gifts & get substantial discounts on products. It's a girl's night out to explore the world of natural handcrafted bath and body care products. Who wouldn't want to be invited to that? Invite your family, friends, co-workers, neighbors, anyone you can think of. For more information or to host your own party, contact your local Representative or Email us.
What is a Spa Party like: Snacks & refreshments are served, games, prizes, give-away, spa treatment demonstrations, special product discounts. Every guest in attendance receives a free gift as a thank you for coming. Lots of samples are made available for pampering & trying out our wonderful products. You as the hostess receive a generous % off products, based on the total volume of sales from your party. You also receive a wonderful gift just for hosting the party. Ask about specials; ex: every time someone at your party books their own party. Fill out the form below for more information on how you can host your own Home Spa Party. For further information on hosting a spa party go to the contact us page. Please be sure to specify in the comment area that you are inquiring about hosting a home spa party. Include your contact info name, address, email address, and phone number.
Shipping Information:
Delivery
Q: How long will it take for my order to be shipped?
A: Soaps and balms must be delivered within 48-72 hours after they are made. We keep a small supply of some of our products on hand and replenish as they are ordered so that they arrive to the consumer at the peak of freshness. Allow orders up to 7-10 days for delivery,(Mon-Fri), pending payment approval.
You will receive an email with a delivery confirmation number once your order is shipped out. You can check the status of your shipment online at www.USPS.com Please note that a delivery confirmation number is not a tracking number. USPS.com will only update the information once the item is delivered.
Delivery confirmation is not available for APO address.
Gift Services:
If the item is to be a gift please advise in the "Comments" box. The item will arrive wrapped in beautiful paper with a ribbon. A small gift card can be added upon your request with your message. Please send an email with your instructions to us by email. Include shipping address and all other information needed.
Custom orders
At Deby's Jewelry (That Girl's Bath & Body) you will not only find the most reasonable pricing around but the most reliable customer service. We pride ourselves on being a home town business, so you are not just our customers but our neighbors and friends.
Let us help you find something special for your next event, gift, or something special just for you. A necklace with a broken clasp? Dont wait, we offer full service repair of jewelry you buy from us. Call for pricing and more information. Most repairs can be ready for the customer within just a few days!
Custom Work
Please be aware that ever effort is made not to duplicate something created before. Please understand that the ability recreate any item is based on the availability of the components. Also, remember that since each piece is lovingly handcrafted, no two pieces will be exactly alike. All items on my website are handmade limited editions or one of a kind pieces. Depending on supplies, please factor in 2-3 weeks for delivery of custom orders.
There are no cancellations or refunds for custom personalized made to order jewelry. Contact us by phone or email with details on your order. We will make your ideal piece as long as the findings and other materials are available. At Deby's Jewelry you will not only find the most reasonable pricing around but the most reliable customer service. We pride ourselves on being a home town business, so you are not just our customers but our neighbors and friends.
Handmade Differences
All items on this website are handmade limited editions or one of a kind pieces. While we do our best matching gemstones & materials, note that slight differences in size, color and clarity of stones are unavoidable.
Order Now
For your convenience we accept the following most major credit cards and debit cards with payapl: Visa & Mastercard or money orders.
Orders and returns should be sent to:
That Girl's Bath & Body PO Box 1322 Hopewell, VA 23860
If you would prefer to pay by check or money order please email your order or call. We will respond with the total. Checks are held for seven days until the check clears our bank after which your selections will be shipped.
Gift Certificates
Paper Gift Certificates are available. You must mail in your order to use and redeem.
What is Jewelry By Deby's @ That Girl's Bath & Body specialty?
Our special niche is custom work. Need a necklace longer or shorter than average. Want a special bracelet with the birth colors of your family. Contact us to create that special "something" for your bridesmaids, bible study group, or dear friends.
Also, if you want your old beaded jewelry bought by us restyled into something new and exciting, you've come to the right place. We offer jewelry repair please contact us for information.
*At That Girl we offer repair of jewelry pieces that have been bought from our online store. There will be no charge if bought within 60 days. After 2 months there will be a charge for repair services. Price will vary on each piece(s). You must pay to ship the jewelry back to us. If jewerly is marked with careless negligence you will not receive a refund within 15 days, but we will make every effort to rectify the problem the best way possible.
COLOR
We have made our best effort to display as accurately as possible the colors of the products. However the actual colors you will see depends on your monitor. We do not guarantee that the colors that you see on your monitor are accurate.
Customer Care:
Sizing / Materials
Find an item you can't live without but it's the wrong size? You prefer ear posts instead of wires? It's in silver but you'd love it in gold?
Jewelry by That Girl is all about making you the customer have exactly what you want! Please contact sales@thatgirlsbathandbody.com and we'll be happy to work with you to make your selection uniquely yours. Costs may vary depending on changes needed. For information look at custom orders.
Shipping:
For security purposes and as a protection to our customers, we will not ship orders unless all billing information is correct. Verification and order processing normally takes one business day. Most items are sent within the U.S. insured via USPS Priority service with delivery confirmation. Overnight will have signature confirmation. A tracking number will be sent to you via email the day your item is sent. If you need it sooner please contact us for more details and cost information.
ACCURACY OF ADDRESS INFORMATION: When ordering from That Girl's Bath & Body, our customers will be guaranteeing the accuracy of their order - address, contact info. Please review your order carefully before submitting. If you notice any errors after you submit your order, please contact us and we will correct it for you. We will not be able to resend your order without a correct address.
Incorrect Shipping Address:
We are not responsible for parcel shipped to the wrong address due to customers' error. If the parcel is returned to us, we will contact the buyer to request the correct address and estimate of additional shipping cost to resend the parcel. If the buyer refuses to have the item resent, we will refund the purchase price minus shipping plus 20% of value the order or a $10.00 penalty fee. This fee is for resending order due to the customer providing incorrect information. If you provide a shipping address that is incorrect or incomplete, all fees relating to the return of the package will be at your expense. If any products are damaged because of incorrect or incomplete address supplied by the customer, the customer will be held responsible for any and all damage.
SHIPPING GUIDELINES: Below are a few things we need.
Valid street addresses -- we cannot ship to an PO Box. Full names -- initials are not acceptable. A working valid e-mail address -- rest assure your e-mail is safe with us. A correct phone number -- where you can be reached; in case we need to reach you regarding your order.
Shipping Issues:
However, holidays, temporarily out of stock items, large orders, suppliers out of stock, if we have a heavy workload, and weather conditions could affect delivery time. Please allow 2-4 weeks for shipment. You will be contacted if one of the above scenarios occur. Every effort is made to process each order as expeditiously as possible. Please allow for production time as well as shipping time when ordering. Most orders will be delivered after they are made during business days. Some of our products are not made until ordered. That Girl's Bath and Body uses a conservative estimate delivery time for our customers. Shipping will be totaled online during check out. If your package weight is exceedingly heavy, requiring a substantial increase in the shipping charges, we will notify you by email to obtain additional funds for the overage. PRODUCT PRICES AND AVAILABILITY OF THE PRODUCTS AND SERVICES LISTED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT NOTICE. The prices displayed on thatgirlsbathandbody.com are quoted in U.S. Dollars and are valid and effective only in the United States. USPS (United States Postal Service ONLY). Many items may be shipped parcel post. Some must be shipped priority mail. EXAMPLES: (Soap, Butters, Balms).
Delivery time is calculated according to actual "business days" and does not include weekends or holidays. These delivery times are estimated by the carrier and are not guaranteed, unless otherwise noted. Your country's customs authority may hold orders up for inspection. By purchasing from us, you agree there will be no charge backs to us and that you agree to our shipping terms. Under no circumstances are we responsible for your package once it leaves our facility. Nor will we refund Shipping fees under any circumstances.
Shipping Destinations:
Q: Do you ship Overseas? A: We are sorry, but products purchased on thatgirlsbathandbody.com can only be billed or shipped to destinations within the United States. USPS (United States Postal Service ONLY).
Q: Damage or Lost Package?
A: We ship USPS only. Our primary shipping method is Priority Mail which is usually a 2-3 day delivery time with track & delivery confirmation. Typically you will receive notification via your email from USPS when the package was shipped, and you will be provided a tracking number which you can track at www.usps.com. You will be notified by email by us after your order has been placed. Shipment tracking in detail is not available for packages shipped via United States Postal Service (USPS). You will have to contact USPS for lost or damaged packages. That Girl's Bath & Body is not liable for any lost shipments. The consumer is responsible for claiming all misplaced, lost, or undelivered shipments directly with USPS. If you wish you may add insurance on your USPS package. To add insurance select to do so during checkout or contact us by email. USPS Express Mail Overnight delivery: By selecting Express overnight mail your package will automatically be insured with insurance coverage. Delivery even on Sundays and holidays, No Saturday charge, No fuel surcharge, and free tracking information. Priority Mail and Parcel Post: You will be charged an additional fee for insurance. If you choose not to select insurance and your shipment is lost you will have to contact USPS with any claims or lost items. Because we have no control over the fate of a package after it leaves us, only insured packages will be replaced if damaged or missing within 3 business days. If you did not purchase shipping insurance on your order – That Girl's Bath and Body is not responsible nor liable for any damage due to carrier negligence. Please speak to the carrier regarding damage.
If insurance was purchased, please contact us by phone or email to start a claim process. DO NOT throw out the box, product, or any packing materials used on your order as these will be needed by the carrier to file a claim. If the box, product, or and packing material are not available to be viewed by the carrier, That Girl's Bath & Body will be unable to accommodate you with a claim. Returns will not be accepted without a Return Number.
That Girl's Bath & Body will not be responsible for delays caused by USPS.
Shipments are usually sent within 48-72 hours from order date.
Out of stock items
Q: How will I know if an item is in stock? A: That Girl's Bath & Body's site tells users when an item is out of stock, if it is a limited item, or how many items are on hand. Please allow the minimum of 14 business days for item to be re-stocked. Once the item comes in, it will immediately be shipped out to you. For back orders please allow 4-6 weeks. You will be contacted if this scenario occurs. If the product is still not in stock due to a situation beyond our control we will notify you and the item will be cancelled from your order. (This is very unusual, most items are on hand.)
Why does the earring look green but its says pink?
A: Please note that different computer monitors have varying color viewing qualities. The jewelry has been photographed using the best equipment and method possible, however some variations do occur. Natural gemstones will have occasional inclusions and irregularities.
Refund, Returns, and Cancellation Policies:
These policies have changed please view our updated version at our private policy page. If you purchase our products from a store or distributor, you must return the product to them for a refund. New Policy can be found in full at our Private Policy Page.
Refund, Returns, and Cancellation Policies:
No refunds, cancellations, shipping charges, processing fee, shipping insurance, replacement and no exchanges are allowed. All sales are final and these items are bought 'as is.' Your business is important and customer satifaction is number one priority. Every opportunity is made to ensure customers are completely satisfied with every purchase. Every product is made well and we have good quality control. All sales are final unless stated differently and these items are bought 'as is.' If you have problems with a product, please contact That Girl's Bath & Body's Customer Service Department to see if we can find a solution to the problem. There are no cancellations can be made after placing your order and no changes will be made after your order is completed. Changes and cancellations can only be made by us That Girl's Bath & Body at our sole descrition without limitatations. Main reason would be if item is not longer available, out of stock, can not confirm address, payment not approved, freud, back order, Custom Made products, or personalized jewelry. This new Return Exchange Policy SUPERCEDES any other return, exchange or replacement policy ever written or still written on this website AND PAGE. (Disclaimer: By submitting order you agree to abide by our ordering policies stated Here).
Refund, Returns, and Cancellation Policies:
Refunds: That Girl carries a conditional 15 day money back guarantee of equal or lesser value is no longer in effect. If you are not 100% pleased with your purchase, please return the item for a replacement or refund less shipping, processing fee, and any other necessary fee. You must have an original receipt of purchase to receive a exchange, refund, or replacement. Your money will be immediately refunded upon its return to That Girl's Bath & Body as long as it is in good condition and is within our policy. Some conditions or terms apply and these new terms are no cancellations, refunds, replacements or exchanges can take place unless due to our (thatgirlsbathandbody.com) own error. Our policy and prices may change at anytime without notice, reason, or cause. These policies have changed please view our updated version at our private policy page. We reserve the right to change our policy and to at our sole discreation make these discussion or changes as we see fit. If you purchase our products from a store or distributor, you must return the product to them for a refund. Exchanges of jewelry and money back guarantee are valid and can be made within 15 days of purchase. Returns / Exchanges: If we made an error follow the below: If you are not satisfied with any of our products, simply return them within 15 days of the date of your Sales Receipt/Invoice along with the original Receipt. This does not include S/H to or from you. NOTE: * No Returns are accepted without a "return authorization number" that you obtained from our customer service department. If for any reason you wish to return an item please call us at 804-452-2659 to obtain this return number. Refunds and exchanges are not issued for shipping charges, shipping insurance, body butters, soaps, pet balms, lip balms, and eczema balms. That is because they are 100% natural and due to the delicate nature of these natural products, no refunds or exchanges are allowed. Exchanges and refunds are not issued after 15 days of purchase. All sales are final unless stated differently and these items are bought 'as is.' Your business is important to us here at That Girl's Bath & Body. We make it a priority to ensure our customers are completely satisfied with every purchase. We will try to find a solution to your satisfaction. This Policy IS NO LONGER IN EFFECT. NEW CHANGES ABOVE.
RETURN POLICY: We offer no return for make-up for health reason, however purchases other than make-up can be returned to us if you are not satisfied with them.
Opened Merchandise: If for any reason you are not satisfied with the product you purchase, then you will not be credited at all much less 50% of the purchase price. If more than 1/4 of the product has been used, a refund or replacement will not be granted. Once we receive the package back a determination of the refund amount will be made at our sole descretation. Freight charges are excluded from refunds.
All Unopened Merchandise: Within 15 days a refund of the purchase price(less shipping charges). Only one opened package of any product is eligible for return. All others of the same product must be in a factory sealed container for refund. No refunds, returns, exchanges, or chargebacks, etc are allowed items are bought as is. Packages refused at the time of delivery will be considered a return and are subject to a 15% restocking fee. After 15 Days: There are no refunds after 15 days of the date of your Sales Receipt/Invoice. Shipping Fees are not refundable under any circumstances. Shipping Charges for expidited UPS express overnight services which are delayed due to bad weather are NOT refundable.
Please email us first before you return the item(s). The item(s) has to be returned within 15 days of receipt. Please return the item(s) unopen, unused and undamaged. If the item(s) comes in a gift box, please return the gift box alongs with the item. We will refund you for the amount you purchase the item(s) minus shipping.
Processing time for returns is 14 days, you will be notified via e-mail when the refund has been credited back to your credit card.
Returns:
Please package the item(s) securely and include the packing slip received with the product indicating the reason for the return. This will ensure a prompt and accurate refund. We will not accept product returns shipped C.O.D
Please insure your items when sending them through the mail.
This cost is to be covered by the customer and is non refundable. Please include a copy of the original invoice. Your credit card will be corrected the amount of the item after it has been received in good condition.
Cancellations:
There are no cancellations and no changes will be made after your order is completed. That Girl guarantees your complete satisfaction with every purchase.
Jewelry Returns / Refunds
We want you to be happy with your purchase! Please contact us if you are unsatisfied for any reason and we will promptly repair, replace, or issue a credit for your item. If you would like to return any item we asked that it is done within 15 days of purchase. We will reimburse you the cost of the products returned less shipping. We do ask that you try to resolve any issues with the product before requesting a refund. Unfortunately we can not refund any items that have been damage or jewelry shows signs of careless negligence. No refunds will be given after 15 days. Returned items must be unused and returned in proper non-crushable packaging. Ask us about our policy for returns or exchanges since we may have changed our policy without notice.
Return Policies
We offer conditional 15-day money back guarantee for That Girl's products, however we do charge an administrative fee. NO LONGER CARRY A FULL MONEY BACK GUARANTEE JUST A CUSTOMER SATISFACTION GUARANTEE. We will work without customers to try to find a solution to any problem.
Admininstrative
Why an administrative fee? An Admin Fee becomes necessary in order for us to keep our costs and prices down. A majority of customers never return items. When items are returned, they cannot be resold. That Girl pays credit card and check processing fees associated with each order.
15% Administrative Fee Covers:
The administrative fee covers the cost of these charges. If not paid by those who returned them, the additional costs have to be "shared" by others. We choose to keep our prices down by charging an administrative fee to non-defective, no-fault returns. We try to keep the administrative fee as low as possible and in line with the cost associated with the return.
A 15% administrative fee is deducted from all returns and refunds. EX: Disliking a product, size, style, shape, or being allergic to it. Before ordering please view ingridents on this or other page of this site or contact us. We will only waive this fee for returns due to our own error.
If for some reason you are not happy with your purchase, contact us at 804-452-2659, or email us first. After you have returned the item we may glady exchange it. Some restrictions apply.
Therefore, we have devised the following rules to determine the administrative fee:
Non-Refundable Items
The following items can NOT be returned for a refund OR exchange even if returned within the time limits:
- All Makeup - Shipping charges - Eczema Balms - Lip Balms or lip gloss - Body butters - Soaps - Items marked "Clearance", "Sale", or "Sample". - Shipping Insurance(s) - Any items with signs of wear or damage - Any items missing the original packaging - Any items with missing tags will not be accepted - Any items that are defaced or physically damaged by end-users. We reserve the right to check the conditions of the returned items before issuing a refund or replacement. They are non-returnable and all sales are final. We look forward to serving you and making your shopping experience a pleasant one.
Please send returns to: Attn: Returns Dept. PO Box 1322 Hopewell, VA 23860
Repairs:
Unless items are determined to be defective, all repairs will be performed for a fee. Please contact us for further information before returning any item for repair or replacement.
Repairs are free for items up to 60 days from purchase. After 60 days a nominal fee is charged. Shipping for the damaged item is to be covered by the customer. Include any loose parts in the shipment. Please send to the following address:
Please send repairs to:
Attention: Repair Department That Girl's Bath & Body PO Box 1322 Hopewell, VA 23860
Keep in mind the supply inventory changes, so the exact same components may not be available. Jewelry by That Girl's Bath & Body ,Debys Jewelry Desings, will do whatever possible to ensure the best result of your repaired item.
Pricing:
All prices may or are subject to change without notice due to market fluctuation, and the size of stones. If a price increase affects your item, you will be notified before we process your order. The prices advertised on this site is for internet orders. Prices may differ from those charged at retailers and vendors. Prices, inventory, and availablity are subject to change without notice. We are not responsible for typographical error or photographically errors.
Shipping
Most jewelry items are sent within the U.S. insured via USPS Priority service with signature confirmation. A tracking number will be sent to you via email the day your item is sent. This method of shipping is free of charge. If you need it sooner please contact sales@thatgirlsbathandbody.com for more details and cost information. Custom orders may take 2-3 weeks. Policy and prices may change without notice but will be posted accordily.
Custom orders
At Deby's Jewelry (That Girl's Bath & Body) you will not only find the most reasonable pricing around but the most reliable customer service. We pride ourselves on being a home town business, so you are not just our customers but our neighbors and friends.
Let us help you find something special for your next event, gift, or something special just for you. A necklace with a broken clasp? Dont wait, we offer full service repair of jewelry you buy from us. Call for pricing and more information. Most repairs can be ready for the customer within just a few days!
Custom Work :
Please be aware that I will make my best effort not to duplicate something I've created before. Please understand that the ability recreate any item is based on the availability of the components. Also, remember that since each piece is lovingly handcrafted by me, no two pieces will be exactly alike. All items on my website are handmade limited editions or one of a kind pieces. Depending on supplies, please factor in 2-3 weeks for delivery of custom orders.
There are no cancellations or refunds for custom personalized made to order jewelry. Contact us by phone or email with details on your order. We will make your ideal piece as long as the findings and other materials are available. At Deby's Jewelry you will not only find the most reasonable pricing around but the most reliable customer service. We pride ourselves on being a home town business, so you are not just our customers but our neighbors and friends.
Jewelry Care
Most beads of fine quality have small holes and require the use of light wire for stringing. Please handle your jewelry very delicately & store items flat, out of direct sunlight & away from heat. Never apply hairspray, lotions or perfume while wearing jewelry.
Pearls are porous and need gentle handling. It is best to wipe with a soft lint free cloth after each wearing. If they come in contact with harsh cleaners the outer finish can come off.
There are many porous stones that should not be soaked for any length of time (turquoise, lapis lazuli, opal, coral, onyx, opal). Clean with mild soapy water, rinse, then pat dry. Alternatively you can wipe with a jewelry polishing cloth.
Silver can be wiped with a silver polish cloth or dipped in a silver cleaning solution. Silver tarnishes, a process caused by oxidation. To prevent excess tarnish, polish regularly by gently rubbing with a soft polishing cloth, meant for this purpose. Never dip your items in any type of jewelry or metal cleaner as it will harm pearls and many types of stones. Cleaners also remove the intentional oxidation that we use in some of our beads and findings.
To prevent tarnish we recommend keeping silver items in an airtight environment such as a zip-lock bag.
It's advised to put your jewelry on after applications of lotions, hairspray and perfume. Take off your jewelry while you're gardening, swimming, and doing dishes etc by.
Mixed stones and Silver items are best wiped with a polish cloth.
Matte Onyx- loves oils. If they are not worn for a time a fine grey film can develop. This is easily remedied by the natural oils on your skin or you can rub baby oil to return it to a dark shiny black finish.
Store items, flat to prevent the beading wire from bending, in a cloth bag or box with tarnish-inhibiting strips to prevent tarnish. Vermeil items should be stored in plastic ziplock bags.
Gold Filled items are 14k gold that is bonded to other metals. It should also be stored in a cloth bag or box with tarnish-inhibiting strips.
DISCLAIMER:
That Girl's Bath & Body (thatgirlsbathandbody.com) provides the information on these web pages "as-is" and without any warranties. That Girl's Bath & Body may make changes to the web page Material and the product information and prices at any time without notice and without obligation to update the Material contained on these web pages.
We are not responsible or liable for damages of any kind (including but not limited to direct, indirect, incidental, consequential or punitive) related to your use of the site.
Shipping
Q: Can I have my jewelry and most bath and body products sent ground mail?
A: As stated before you have a choice of ground, priority mail, or express deilvery. USPS Ground Shipping deliveres within 5-7 business days. USPS Priority Shipping usually deliveres within 2-3 business days within the U.S. Please allow for production time as well as shipping time when ordering. If you do not receive your package within 2 weeks please contact USPS and That Girl's Bath & Body.
Frequently Asked Questions:
Q:What ingredients do you use in your products? A: Only the finest and purest ingredients are used in our collections. We combine healing, mood enhancing, relaxing essential oils with enriching botanicals, vitamins and minerals to balance the skin's functions, reduce stress, and promote an overall feeling of well being. Our products can improve your skin appearance and texture. Results may vary from person to person. None of our products have Mineral oil, Paraben, Additive, Alcohol, Dye, Synthetic Chemicals, Harsh Detergents, or Lanolin oil. Our products are environmentally safe, and NO tests on animals are conducted. Most of are products are Sodium Laureth Sulfate free. Our products are very concentrated for maximum potency. Contains high amounts of antioxidants, omegas, vitamins, flavonoids, anthocyanidins and provides anti-flammatory, antiseptic, antibacterial, antifungal & skin healing benefits. Mostly Vegan and 100% Natural. We will not degrade or dilute our pure formulas. Packed with powerful antioxidants, vitamins and essential oils and extracts. Highly potent concentration in our bath and body line intensely moisturizes, softens,and smooths skin. Try our body and face cream if you want to protect your skin from sun and environmental factors. Stimulate collagen, elasticity, and firmness. Our products will nourish your skin with healing properties. Our Body cream will stimulate circulation. Our skin care line will regenerate cells healing cellular damage. Jojoba - Jojoba is nourishing to skin and also softens and moisturizes mature and dry skin. Jojoba helps to heal inflamed skin conditions such as psoriasis or any form of dermatitis and can help control acne and oily skin. Calendula - Beneficial for skin disorders such as epidermal healing, scars, rashes, eczema, Rosacea. Evening Primrose - Rich source of gamma linolenic acid, an Omega 6; anti-inflammatory, anti-oxidant, and helpful for rosacea, acne, and eczema. Rose Hips Seed Oil - High in Vitamin C, prevents the advancement of wrinkles and aging, and helps skin to regain its natural color and tone. Borage - Promotes cell growth and rejuvenate. Emu oil is helps heal scars and burns. Helpful with skin problems like eczema. This oil is hypoallergenic and will not clog pores. Antixodants and super omega 3, 6, and 9 are in our skin care and bath and body products.
Tax
Q: Will I be charged for sales tax? A: Only Virginia Residents will be charged sales tax.
Ordering
Q: Can I Order by Mail? A: Call or e-mail for a mail order form and send Cashier's Check, Check, or Money Order to That Girl's Bath & Body, P.O. Box 1322, Hopewell, VA 23860
Q: FREE SAMPLES? A: No Free samples.
Ordering Online Concerns?
Q: I'm not comfortable ordering online. Can I call in my order? A: That Girl's Bath and Body can only accept orders online and direct mail. Shopping on our site is safe and secure. We use SSL encryption to keep your information safe. Paypal is considered one of the most safest, fastest, and most convenient ways to buy online. Your personal and financial information are securely stored and never shared. If shopping with us in person or through our catalog please contact That Girl's Bath & Body or your local Representative for more information regarding in person or mail order payment methods.
Q: Would I need an account with PayPal to order That Girl's Bath and Body merchandise? A: No you do not need an account with PayPal to order online using credit cards and debit cards. If you would like to use your exsiting PayPal account you may do so on this site. For more information on paypal, e.g. how to use paypal, please go to paypal.com
Q: Glycerin What is glycerin? A: Handmade soap contains the natural forming glycerin, made naturally during the soap making process, that is normally removed from other store bought soaps. In order to make the extremely hard french milled soaps, not made by hand, the glycerin must be removed or the soap would be too soft. Companies may extract the glycerin through a variety of methods and then add a percentage back to say it contains glycerin. On average handmade soap contains around 10% naturally retained glycerin. Glycerin soap is especially good for sensitive/delicate skin, minor skin conditions, children, and for pets.
Q: What are the benefits of using handmade soap? A: It is believed that the healing properties of a handmade bar of soap are great for those who suffer from skin conditions such as psoriasis and eczema. As well as people that have sensitive skin or are hypoallergenic. They often find immediate relief by switching to handmade soap. Handmade soap is very mild. They are often made from vegetable-based oils and do not contain the potentially harmful chemicals found in conventional bar soap. One of the biggest differences between commercial soap and handmade soap is glycerin. Glycerin is a clear liquid that absorbs water from the air and is a key factor in keeping skin soft and healthy.
Q: Can I make my handmade soap last? A: Handmade soap contains glycerin, it can retain more moisture than other soaps. To extend the life of your handcrafted soap, place it in a well-draining soap dish. Keep unused bars in a cool, dry place out of direct contact with water and sun light.
Q: Why are That Girl's Bath and Body soaps differ in size? A: All of our soaps are made in small batches by hand from start to finish. Making them all unique. Whether its decorative designs, scents and colors. Our soaps are hand cut so every batch and bar will be different. This is why they will vary a little in size. The average weight on all our bars is 5 oz.
Q: How do I become a Hostess of a Spa Party? A: Hosting a Bath and Body Spa Party: It's easy, it's fun, it's rewarding. Earn free gifts & get substantial discounts on products. It's a girl's night out to explore the world of natural handcrafted bath and body care products. Who wouldn't want to be invited to that? Invite your family, friends, co-workers, neighbors, anyone you can think of. For more information or to host your own party, contact your local Representative or Email us.
What is a Spa Party like: Snacks & refreshments are served, games, prizes, give-away, spa treatment demonstrations, special product discounts. Every guest in attendance receives a free gift as a thank you for coming. Lots of samples are made available for pampering & trying out our wonderful products. You as the hostess receive a generous % off products, based on the total volume of sales from your party. You also receive a wonderful gift just for hosting the party. Ask about specials; ex: every time someone at your party books their own party. Fill out the form below for more information on how you can host your own Home Spa Party. For further information on hosting a spa party go to the contact us page. Please be sure to specify in the comment area that you are inquiring about hosting a home spa party. Include your contact info name, address, email address, and phone number.
Let That Girl's Bath & Body meet your wholesale supply needs. Our Pampered Paw Balm and Natural Goat's Milk Dog Soap, skin care line, and Jewelry are available for wholesale to businesses with the purpose of resale.
Wholesale Policies
Contact Us
If you are interested in receiving more detailed wholesale information, please send us an email. In the email, include the following information:
Company name First and last name Street address City, state, and zip code Email Website Tax ID
Q: How do I place a wholesale order?
A: You may place an order by email, fax, phone or postal mail to That Girl's Bath & Body. You will need to provide us with your tax ID or license number. You must provide the Name of your Company, address, email, website, fax, and phone. When and if you are approved you will receive a password and code to access wholesale prices.
Q: Payments for Wholesale Orders?
A: Payments Accepted: • Credit Cards: MasterCard, Visa, Discover, (by PayPal only) • Debit Cards: With MasterCard or Visa logo on them (by paypal) • Paypal • Money Orders • Cashiers Check • Company or personal checks*
PAYMENTS: By using a check for payment, you agree to the following terms: In the event your check is dishonored or returned for any reason, you authorize us to electronically (or by paper draft) re-present the check to your bank account for collection of the amount of the check, plus any applicable fees as permitted by law. Returned checks subject to $25.00 charge. *Checks will only be allowed from wholesale customer who have ordered a minimum of three times. Checks are subject to approval. If your check does not clear you will have to order by other methods above. You will be on probation and will not be able to use a check as payment for 6 months. That Girl's Bath and Body may cancel or reject checks at anytime for any reason. We may change our policies anytime without notice but will update our site as soon as possible.
Product total must be paid in full before any work will begin on your order. Must be paid in full before any order is delivered. Minimum opening orders (1st time orders) are $150: $100 reorder minimum.
Q: Wholesale Orders: How do you handle shipping?
A: Wholesale customers pay for the product total. Then when the item is shipped, you will be bill for the exact shipping amount. Once you order and your payment is approved we'll be sure to notify you via email.
Q: Wholesale Bulk
Do you sell in bulk? By the Gallon? A: That Girl's Bath & Body does not sell by the Gallon. We only sell the finished product.
Wholesale
If you would like to carry Jewelry by That Girl's Bath & Body in your retail shop please contact us at the top of this page for more information. Our specialty is designing to suit the individual store and working with the owner to satisfy their customers!
FEEDBACKS Feedbacks are always welcome and will be posted on the site, any other communication or other material you send to thatgirlsbathandbody.com (either via email or by other means) including questions or comments is considered non-confidential. By doing so, you agree to grant That Girl's Bath & Body a royalty-free, perpetual, non-exclusive license to use, reproduce, modify, edit, distribute, perform and display any communication or other material you transmit to the site (and the ideas contained in the material) for any purpose, including reproducing, posting or publicizing such material or using the material for marketing purposes.
Linked Web Sites: Our Web store may contain links to and from other sites operated and maintained by separate companies. We have no responsibility for linked Web sites (including the Web sites of participants in our associate program) and provide these links solely for the convenience and information of our visitors. The privacy policies of these sites may differ from our policy, so you should always review the privacy statement of each linked Web site you visit.
Please keep in mind that we are not responsible for the private policy practices or the content of other web sites. We can not guarantee, represent, or warrant that the content in the sites are accurate, legal, or inoffensive. Futhermore we do not endorse the content of any third party site, nor warrant that they will not contain viruses or otherwise impact your computer.
Links to different sites, online stores, etc. are given as suggestions only. Any links you visit and any products you buy as a result of the author's suggestions is done at your own risk. We are not responsible for injuries or losses that may occur. Your purchase(s) from thatgirlsbathandbody.com (That Girl's Bath & Body) signifies your acceptance of the aforementioned information and all policies.
Your Consent By using our Web site (including through our customer service line), you consent to the collection, use, and disclosure of information in accordance with the terms of this privacy policy. We reserve the right to modify or amend this policy at any time. If we ever change our privacy policy, we will post any changes on this page so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it. Unless we clearly state otherwise, the changes to our privacy policy will affect only the information we collect after the effective date of the change. By using the site to search for or link to another site, you agree and understand that you may not make any claim against That Girl's Bath & Body, thatgirlsbathandbody.com, or any of its employees, owner, for any losses or damages, whatsoever, resulting from your use of the site to obtain search results and/or link to another site.
Children: We do not sell products for purchase by children.
Children: We do not sell products for purchase by children. Our products are for purchase by adults. If you are under 18, you may use our Web site only with the involvement of a parent or guardian.
Children's Guidelines- Our site and our third party services are not intended for children under the age of 12. We do not knowingly collect personal information from children 12 and under.
Customer Reviews: We respect and protect our customer's privacy and personal information and will not use your name and location without prior permission. We do not pay for any customer reviews.
Your Comments
We welcome your feedback. If you have questions or comments about our privacy policies, feel free to drop us a line by email or write to us:
That Girl's Bath and Body. Privacy Officer PO Box 1322 Hopewell, VA 23860
Our Policy
Q: What is your business policies? A: Our products are sold without warranty of any kind. All PRODUCT PRICES AND AVAILABILITY OF THE PRODUCTS AND SERVICES LISTED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT NOTICE DUE TO COST FLUCTUATIONS BEYOND OUR CONTROL. The prices displayed on thatgirlsbathandbody.com are quoted in U.S. Dollars and are valid and effective only in the United States. While That Girl strives to provide accurate product and pricing information, typographical errors may occur. In the event a product or service is listed at an incorrect price due to a typographical error we shall have the right to refuse or cancel any order placed for such product or service at the incorrect price, even if the order has been confirmed and/or your credit card has been charged. That Girl has the right to charge the correct price for a product or products that are listed incorrectly due to typographical error. Adjustments will be posted to our website as quickly as possible. In the event that an item is a miswrite, That Girl's Bath and Body may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. If your credit card has already been charged for the purchase and your order is cancelled, we shall promptly issue a credit to your credit card account in the amount of the incorrect price.
Order Acceptance: Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. That Girl reserves the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same thatgirlsbathandbody.com account, the same credit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.
Term and Conditions of Sale: We reserve the right at anytime to request confirmation from the customer, delay the order pending verification, or refuse any order at our discretion, usually based on inability to verify legitimacy of order. Our order confirmation and validation process may include the verifiaction of credit card information, shipping information, age of customer, or billing information.
Consent Policy: By using our site, you agree to this policy. This is our entire and exclusive private policy and it supersedes any earlier version. Our terms of service take precedence over any conflicting policy provision and we may change our policy at any time without notice. We will post a new version at our site.
That Girls' Bath & Body Disclaimer:
A: That Girl's Bath & Body does not under any circumstances make any promises or claims to cure or treat any type of health condition or illness. No information should be considered medical advice, nor should it replace the advice of your physician. Speak with your doctor before using a new product. It is your responsibility to use these products with the same reasonable care and cautions as any other personal product you use. Please use common sense with these products and do not put into eyes, or other sensitive areas, nor eat any of the products. If you get a product in your eye it may cause irritation. If irritation continues contact your doctor or seek medical help. Our products are for external use only. We are not responsible or liable for misuse or use of these products. People can be allergic to anything. We recommend that you patch test your skin the first time you use any of our products. If any adverse reaction occurs, discontinue use immediately. Our products are natural, and made with ingredients that are less likely to irritate sensitive skin, but the possibility of allergic reaction is not eliminated. Please read ingredients listed on the back of all products. Under no circumstances, shall That Girl's Bath and Body, thatgirlsbathandbody.com, or any of their employees, directors, managers, representatives, owner, independent consultants, vendors, or suppliers be liable for any direct or indirect losses or damages arising out of or in connection with the use of our products. That Girl's Bath & Body (thatgirlsbathandbody.com) owner or any of their employees or independent representatives will not be held liable for any losses or damages incurred through the use of this webstore, products and/or the information provided herein. Products purchased are to be used at your own risk. If you are dissatisfied with your experience in using this store, you should cease using this website and the products herein. If you find that you are allergic to a product, discontinue use immediately and seek medical attention. We are not responsible or liable for injuries, accidents, adverse reactions, etc. that may occur from the use of our products. We follow the proper labelling guidelines; so be sure to check the labels for a list of all ingredients. If you are unsure of any of our products, please consult a doctor. Only your doctor or pharmacist can provide you with advice on what is safe and effective for you. Natural ingredients, natural processes and natural therapies, are not regulated in the United States by the Food and Drug Administration. Any information contained in this website is intended for educational purposes only. It is not a substitute for medical advice, nor does it replace the need for services provided by medical professionals. That Girl recommends speaking with your doctor or pharmacist. No medical claims are implied and the information herein is not intended be used for self diagnosis or self treatment of any condition. If you experience any discomfort or abnormal reaction, discontinue use and consult a medical professional. Please read the ingredients to make sure up front that you are not allergic to any known oil or moisturizer, etc. Additionally, That Girl’s Bath and Body is not responsible for any injury incurred by use or misuse of these products. Most of our products are cruelty free; do not contain harmful or harsh petroleum products, synthetic fragrance oils, preservatives, FD&C colorants or dyes, parabens, or other toxic chemicals. The FDA regulates that we must use an anti-bacterial proven to effectively keep bacterial growth from forming in our products that contain water. These ingredients are Diazolidinyl Urea, and Iodopropynyl. There are no natural replacements for the needed anti-bacterial ingredients that meet the FDA regulations and requirements.
Dissatisfied:
If you are dissatisfied in any way, call or write us giving your reason for returning the product, and return it within 15 days after receiving your order. We will be happy to give you a replacement or refund. As always, we welcome your comments and love hearing from you. For more information on That Girl's Bath and Body's return policy go to That Girl's Refund/Returns/Exchange section of FAQ.
Who can see my wish list?
Q: Can Family or Friends see my wish list? A: Your Wish List is viewable only by friends and family you've invited to see it. To invite others to view your Wish List, log into your account and click on the Wish List link under My Account. Just fill out the Share Your Wish List form and we'll send an email inviting your friends and family to see your list.
Method of Payment
Q: What methods of payment do you accept? A: Payments Accepted: • Credit Cards: MasterCard, Visa, Discover, (by PayPal) • Debit Cards: With MasterCard or Visa logo on them (by paypal) • Paypal • Money Orders • Cashiers Check
Paypal accepts about 78 types of credit cards. Most credit is accepted on this website. You may visit paypal.com for all the listed credit cards taken by paypal. We will charge your card and email an order confirmation number to you.
PAYMENTS: By using a check for payment, you agree to the following terms: In the event your check is dishonored or returned for any reason, you authorize us to electronically (or by paper draft) re-present the check to your bank account for collection of the amount of the check, plus any applicable fees as permitted by law.
If your check does not clear you will be on probation and will not be able to use a check as payment for 12 months. That Girl's Bath and Body may cancel or reject checks at anytime for any reason. We may change our policies anytime without notice but will update your site as soon as possible.
Customer checks for payment are subjected to approval by That Girl's Bath & Body.
Customers thoughts
Q: What are customers saying? A: We enjoy hearing from our customers. Thank you to those who have taken the time to write to us. We encourage you also to send in your thoughts, expressions and comments regarding our product line and customer care service. Please feel free to send us a recommondation, on how we can better serve you and your testimonial.
Q: How do I contact That Girl's Bath and Body? A: Go to the About Us Section of this website. Up above is our contact information. It contains our business phone number, email, and address.
Feel free to contact us with your immediate questions not addressed on this site. Thank you for visiting That Girl's Bath & Body's ONLINE Store! Please visit again and tell a friend.
Q: What ingredients do you use in your products?
A: Only the finest and purest ingredients are used in our collections. We combine healing, mood enhancing, relaxing essential oils with enriching botanicals, vitamins and minerals to balance the skin's functions, reduce stress, and promote an overall feeling of well being. Our products can improve your skin appearance and texture. Results may vary from person to person. None of our products have Mineral oil, Paraben, Additive, Alcohol, Dye, Synthetic Chemicals, Harsh Detergents, or Lanolin oil. Our products are environmentally safe, and NO tests on animals are conducted. Most of are products are Sodium Laureth Sulfate free. Our products are very concentrated for maximum potency. Contains high amounts of antioxidants, omegas, vitamins, flavonoids, anthocyanidins and provides anti-flammatory, antiseptic, antibacterial, antifungal & skin healing benefits. Mostly Vegan and 100% Natural. We will not degrade or dilute our pure formulas. Packed with powerful antioxidants, vitamins and essential oils and extracts. Highly potent concentration in our bath and body line intensely moisturizes, softens,and smooths skin. Try our body and face cream if you want to protect your skin from sun and environmental factors. Stimulate collagen, elasticity, and firmness. Our products will nourish your skin with healing properties. Our Body cream will stimulate circulation. Our skin care line will regenerate cells healing cellular damage. Jojoba - Jojoba is nourishing to skin and also softens and moisturizes mature and dry skin. Jojoba helps to heal inflamed skin conditions such as psoriasis or any form of dermatitis and can help control acne and oily skin. Calendula - Beneficial for skin disorders such as epidermal healing, scars, rashes, eczema, Rosacea. Evening Primrose - Rich source of gamma linolenic acid, an Omega 6; anti-inflammatory, anti-oxidant, and helpful for rosacea, acne, and eczema. Rose Hips Seed Oil - High in Vitamin C, prevents the advancement of wrinkles and aging, and helps skin to regain its natural color and tone. Borage - Promotes cell growth and rejuvenate. Emu oil is helps heal scars and burns. Helpful with skin problems like eczema. This oil is hypoallergenic and will not clog pores. Antixodants and super omega 3, 6, and 9 are in our skin care and bath and body products.
Tax
Q: Will I be charged for sales tax? A: Only Virginia Residents will be charged sales tax.
Ordering
Q: Can I Order by Mail? A: Call or e-mail for a mail order form and send Cashier's Check, Check, or Money Order to That Girl's Bath & Body, P.O. Box 1322, Hopewell, VA 23860
Q: FREE SAMPLES? A: No Free samples.
Ordering Online Concerns?
Q: I'm not comfortable ordering online. Can I call in my order? A: That Girl's Bath and Body can only accept orders online and direct mail. Shopping on our site is safe and secure. We use SSL encryption to keep your information safe. Paypal is considered one of the most safest, fastest, and most convenient ways to buy online. Your personal and financial information are securely stored and never shared. If shopping with us in person or through our catalog please contact That Girl's Bath & Body or your local Representative for more information regarding in person or mail order payment methods.
Q: Would I need an account with PayPal to order That Girl's Bath and Body merchandise? A: No you do not need an account with PayPal to order online using credit cards and debit cards. If you would like to use your exsiting PayPal account you may do so on this site. For more information on paypal, e.g. how to use paypal, please go to paypal.com
Glycerin: Q: What is glycerin? A: Handmade soap contains the natural forming glycerin, made naturally during the soap making process, that is normally removed from other store bought soaps. In order to make the extremely hard french milled soaps, not made by hand, the glycerin must be removed or the soap would be too soft. Companies may extract the glycerin through a variety of methods and then add a percentage back to say it contains glycerin. On average handmade soap contains around 10% naturally retained glycerin. Glycerin soap is especially good for sensitive/delicate skin, minor skin conditions, children, and for pets.
Q: What are the benefits of using handmade soap? A: It is believed that the healing properties of a handmade bar of soap are great for those who suffer from skin conditions such as psoriasis and eczema. As well as people that have sensitive skin or are hypoallergenic. They often find immediate relief by switching to handmade soap. Handmade soap is very mild. They are often made from vegetable-based oils and do not contain the potentially harmful chemicals found in conventional bar soap. One of the biggest differences between commercial soap and handmade soap is glycerin. Glycerin is a clear liquid that absorbs water from the air and is a key factor in keeping skin soft and healthy.
Q: Can I make my handmade soap last? A: Handmade soap contains glycerin, it can retain more moisture than other soaps. To extend the life of your handcrafted soap, place it in a well-draining soap dish. Keep unused bars in a cool, dry place out of direct contact with water and sun light.
Q: Why are That Girl's Bath and Body soaps differ in size? A: All of our soaps are made in small batches by hand from start to finish. Making them all unique. Whether its decorative designs, scents and colors. Our soaps are hand cut so every batch and bar will be different. This is why they will vary a little in size. The average weight on all our bars is 5 oz.
Q: How do I become a Hostess of a Spa Party? A: Hosting a Bath and Body Spa Party: It's easy, it's fun, it's rewarding. Earn free gifts & get substantial discounts on products. It's a girl's night out to explore the world of natural handcrafted bath and body care products. Who wouldn't want to be invited to that? Invite your family, friends, co-workers, neighbors, anyone you can think of. For more information or to host your own party, contact your local Representative or Email us.
What is a Spa Party like: Snacks & refreshments are served, games, prizes, give-away, spa treatment demonstrations, special product discounts. Every guest in attendance receives a free gift as a thank you for coming. Lots of samples are made available for pampering & trying out our wonderful products. You as the hostess receive a generous % off products, based on the total volume of sales from your party. You also receive a wonderful gift just for hosting the party. Ask about specials; ex: every time someone at your party books their own party. Fill out the form below for more information on how you can host your own Home Spa Party. For further information on hosting a spa party go to the contact us page. Please be sure to specify in the comment area that you are inquiring about hosting a home spa party. Include your contact info name, address, email address, and phone number.
Shipping Information:
Delivery
Q: How long will it take for my order to be shipped?
A: Soaps and balms must be delivered within 48-72 hours after they are made. We keep a small supply of some of our products on hand and replenish as they are ordered so that they arrive to the consumer at the peak of freshness. Allow orders up to 7-10 days for delivery,(Mon-Fri), pending payment approval.
You will receive an email with a delivery confirmation number once your order is shipped out. You can check the status of your shipment online at www.USPS.com Please note that a delivery confirmation number is not a tracking number. USPS.com will only update the information once the item is delivered.
Delivery confirmation is not available for APO address.
Gift Services:
If the item is to be a gift please advise in the "Comments" box. The item will arrive wrapped in beautiful paper with a ribbon. A small gift card can be added upon your request with your message. Please send an email with your instructions to us by email. Include shipping address and all other information needed.
Custom orders
At Deby's Jewelry (That Girl's Bath & Body) you will not only find the most reasonable pricing around but the most reliable customer service. We pride ourselves on being a home town business, so you are not just our customers but our neighbors and friends.
Let us help you find something special for your next event, gift, or something special just for you. A necklace with a broken clasp? Dont wait, we offer full service repair of jewelry you buy from us. Call for pricing and more information. Most repairs can be ready for the customer within just a few days!
Custom Work
Please be aware that ever effort is made not to duplicate something created before. Please understand that the ability recreate any item is based on the availability of the components. Also, remember that since each piece is lovingly handcrafted, no two pieces will be exactly alike. All items on my website are handmade limited editions or one of a kind pieces. Depending on supplies, please factor in 2-3 weeks for delivery of custom orders.
There are no cancellations or refunds for custom personalized made to order jewelry. Contact us by phone or email with details on your order. We will make your ideal piece as long as the findings and other materials are available. At Deby's Jewelry you will not only find the most reasonable pricing around but the most reliable customer service. We pride ourselves on being a home town business, so you are not just our customers but our neighbors and friends.
Handmade Differences
All items on this website are handmade limited editions or one of a kind pieces. While we do our best matching gemstones & materials, note that slight differences in size, color and clarity of stones are unavoidable.
Order Now
For your convenience we accept the following most major credit cards and debit cards with payapl: Visa & Mastercard or money orders.
Orders and returns should be sent to:
That Girl's Bath & Body PO Box 1322 Hopewell, VA 23860
If you would prefer to pay by check or money order please email your order or call. We will respond with the total. Checks are held for seven days until the check clears our bank after which your selections will be shipped.
Gift Certificates
Paper Gift Certificates are available. You must mail in your order to use and redeem.
What is Jewelry By Deby's @ That Girl's Bath & Body specialty?
Our special niche is custom work. Need a necklace longer or shorter than average. Want a special bracelet with the birth colors of your family. Contact us to create that special "something" for your bridesmaids, bible study group, or dear friends.
Also, if you want your old beaded jewelry bought by us restyled into something new and exciting, you've come to the right place. We offer jewelry repair please contact us for information.
*At That Girl we offer repair of jewelry pieces that have been bought from our online store. There will be no charge if bought within 60 days. After 2 months there will be a charge for repair services. Price will vary on each piece(s). You must pay to ship the jewelry back to us. If jewerly is marked with careless negligence you will not receive a refund within 15 days, but we will make every effort to rectify the problem the best way possible.
COLOR
We have made our best effort to display as accurately as possible the colors of the products. However the actual colors you will see depends on your monitor. We do not guarantee that the colors that you see on your monitor are accurate.
Customer Care:
Sizing / Materials
Find an item you can't live without but it's the wrong size? You prefer ear posts instead of wires? It's in silver but you'd love it in gold?
Jewelry by That Girl is all about making you the customer have exactly what you want! Please contact sales@thatgirlsbathandbody.com and we'll be happy to work with you to make your selection uniquely yours. Costs may vary depending on changes needed. For information look at custom orders.
Shipping:
For security purposes and as a protection to our customers, we will not ship orders unless all billing information is correct. Verification and order processing normally takes one business day. Most items are sent within the U.S. insured via USPS Priority service with delivery confirmation. Overnight will have signature confirmation. A tracking number will be sent to you via email the day your item is sent. If you need it sooner please contact us for more details and cost information.
ACCURACY OF ADDRESS INFORMATION: When ordering from That Girl's Bath & Body, our customers will be guaranteeing the accuracy of their order - address, contact info. Please review your order carefully before submitting. If you notice any errors after you submit your order, please contact us and we will correct it for you. We will not be able to resend your order without a correct address.
Incorrect Shipping Address:
We are not responsible for parcel shipped to the wrong address due to customers' error. If the parcel is returned to us, we will contact the buyer to request the correct address and estimate of additional shipping cost to resend the parcel. If the buyer refuses to have the item resent, we will refund the purchase price minus shipping plus 20% of value the order or a $10.00 penalty fee. This fee is for resending order due to the customer providing incorrect information. If you provide a shipping address that is incorrect or incomplete, all fees relating to the return of the package will be at your expense. If any products are damaged because of incorrect or incomplete address supplied by the customer, the customer will be held responsible for any and all damage.
SHIPPING GUIDELINES: Below are a few things we need.
Valid street addresses -- we cannot ship to an PO Box. Full names -- initials are not acceptable. A working valid e-mail address -- rest assure your e-mail is safe with us. A correct phone number -- where you can be reached; in case we need to reach you regarding your order.
Shipping Issues:
However, holidays, temporarily out of stock items, large orders, suppliers out of stock, if we have a heavy workload, and weather conditions could affect delivery time. Please allow 2-4 weeks for shipment. You will be contacted if one of the above scenarios occur. Every effort is made to process each order as expeditiously as possible. Please allow for production time as well as shipping time when ordering. Most orders will be delivered after they are made during business days. Some of our products are not made until ordered. That Girl's Bath and Body uses a conservative estimate delivery time for our customers. Shipping will be totaled online during check out. If your package weight is exceedingly heavy, requiring a substantial increase in the shipping charges, we will notify you by email to obtain additional funds for the overage. PRODUCT PRICES AND AVAILABILITY OF THE PRODUCTS AND SERVICES LISTED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT NOTICE. The prices displayed on thatgirlsbathandbody.com are quoted in U.S. Dollars and are valid and effective only in the United States. USPS (United States Postal Service ONLY). Many items may be shipped parcel post. Some must be shipped priority mail. EXAMPLES: (Soap, Butters, Balms).
Delivery time is calculated according to actual "business days" and does not include weekends or holidays. These delivery times are estimated by the carrier and are not guaranteed, unless otherwise noted. Your country's customs authority may hold orders up for inspection. By purchasing from us, you agree there will be no charge backs to us and that you agree to our shipping terms. Under no circumstances are we responsible for your package once it leaves our facility. Nor will we refund Shipping fees under any circumstances.
Shipping Destinations:
Q: Do you ship Overseas? A: We are sorry, but products purchased on thatgirlsbathandbody.com can only be billed or shipped to destinations within the United States. USPS (United States Postal Service ONLY).
Q: Damage or Lost Package?
A: We ship USPS only. Our primary shipping method is Priority Mail which is usually a 2-3 day delivery time with track & delivery confirmation. Typically you will receive notification via your email from USPS when the package was shipped, and you will be provided a tracking number which you can track at www.usps.com. You will be notified by email by us after your order has been placed. Shipment tracking in detail is not available for packages shipped via United States Postal Service (USPS). You will have to contact USPS for lost or damaged packages. That Girl's Bath & Body is not liable for any lost shipments. The consumer is responsible for claiming all misplaced, lost, or undelivered shipments directly with USPS. If you wish you may add insurance on your USPS package. To add insurance select to do so during checkout or contact us by email. USPS Express Mail Overnight delivery: By selecting Express overnight mail your package will automatically be insured with insurance coverage. Delivery even on Sundays and holidays, No Saturday charge, No fuel surcharge, and free tracking information. Priority Mail and Parcel Post: You will be charged an additional fee for insurance. If you choose not to select insurance and your shipment is lost you will have to contact USPS with any claims or lost items. Because we have no control over the fate of a package after it leaves us, only insured packages will be replaced if damaged or missing within 3 business days. If you did not purchase shipping insurance on your order – That Girl's Bath and Body is not responsible nor liable for any damage due to carrier negligence. Please speak to the carrier regarding damage.
If insurance was purchased, please contact us by phone or email to start a claim process. DO NOT throw out the box, product, or any packing materials used on your order as these will be needed by the carrier to file a claim. If the box, product, or and packing material are not available to be viewed by the carrier, That Girl's Bath & Body will be unable to accommodate you with a claim. Returns will not be accepted without a Return Number.
That Girl's Bath & Body will not be responsible for delays caused by USPS.
Shipments are usually sent within 48-72 hours from order date.
Out of stock items
Q: How will I know if an item is in stock? A: That Girl's Bath & Body's site tells users when an item is out of stock, if it is a limited item, or how many items are on hand. Please allow the minimum of 14 business days for item to be re-stocked. Once the item comes in, it will immediately be shipped out to you. For back orders please allow 4-6 weeks. You will be contacted if this scenario occurs. If the product is still not in stock due to a situation beyond our control we will notify you and the item will be cancelled from your order. (This is very unusual, most items are on hand.)
Why does the earring look green but its says pink?
A: Please note that different computer monitors have varying color viewing qualities. The jewelry has been photographed using the best equipment and method possible, however some variations do occur. Natural gemstones will have occasional inclusions and irregularities.
Refund, Returns, and Cancellation Policies:
These policies have changed please view our updated version at our private policy page. If you purchase our products from a store or distributor, you must return the product to them for a refund. New Policy can be found in full at our Private Policy Page.
Refund, Returns, and Cancellation Policies:
No refunds, cancellations, shipping charges, processing fee, shipping insurance, replacement and no exchanges are allowed. All sales are final and these items are bought 'as is.' Your business is important and customer satifaction is number one priority. Every opportunity is made to ensure customers are completely satisfied with every purchase. Every product is made well and we have good quality control. All sales are final unless stated differently and these items are bought 'as is.' If you have problems with a product, please contact That Girl's Bath & Body's Customer Service Department to see if we can find a solution to the problem. There are no cancellations can be made after placing your order and no changes will be made after your order is completed. Changes and cancellations can only be made by us That Girl's Bath & Body at our sole descrition without limitatations. Main reason would be if item is not longer available, out of stock, can not confirm address, payment not approved, freud, back order, Custom Made products, or personalized jewelry. This new Return Exchange Policy SUPERCEDES any other return, exchange or replacement policy ever written or still written on this website AND PAGE. (Disclaimer: By submitting order you agree to abide by our ordering policies stated Here).
Refund, Returns, and Cancellation Policies:
Refunds: That Girl carries a conditional 15 day money back guarantee of equal or lesser value is no longer in effect. If you are not 100% pleased with your purchase, please return the item for a replacement or refund less shipping, processing fee, and any other necessary fee. You must have an original receipt of purchase to receive a exchange, refund, or replacement. Your money will be immediately refunded upon its return to That Girl's Bath & Body as long as it is in good condition and is within our policy. Some conditions or terms apply and these new terms are no cancellations, refunds, replacements or exchanges can take place unless due to our (thatgirlsbathandbody.com) own error. Our policy and prices may change at anytime without notice, reason, or cause. These policies have changed please view our updated version at our private policy page. We reserve the right to change our policy and to at our sole discreation make these discussion or changes as we see fit. If you purchase our products from a store or distributor, you must return the product to them for a refund. Exchanges of jewelry and money back guarantee are valid and can be made within 15 days of purchase. Returns / Exchanges: If we made an error follow the below: If you are not satisfied with any of our products, simply return them within 15 days of the date of your Sales Receipt/Invoice along with the original Receipt. This does not include S/H to or from you. NOTE: * No Returns are accepted without a "return authorization number" that you obtained from our customer service department. If for any reason you wish to return an item please call us at 804-452-2659 to obtain this return number. Refunds and exchanges are not issued for shipping charges, shipping insurance, body butters, soaps, pet balms, lip balms, and eczema balms. That is because they are 100% natural and due to the delicate nature of these natural products, no refunds or exchanges are allowed. Exchanges and refunds are not issued after 15 days of purchase. All sales are final unless stated differently and these items are bought 'as is.' Your business is important to us here at That Girl's Bath & Body. We make it a priority to ensure our customers are completely satisfied with every purchase. We will try to find a solution to your satisfaction. This Policy IS NO LONGER IN EFFECT. NEW CHANGES ABOVE.
RETURN POLICY: We offer no return for make-up for health reason, however purchases other than make-up can be returned to us if you are not satisfied with them.
Opened Merchandise: If for any reason you are not satisfied with the product you purchase, then you will not be credited at all much less 50% of the purchase price. If more than 1/4 of the product has been used, a refund or replacement will not be granted. Once we receive the package back a determination of the refund amount will be made at our sole descretation. Freight charges are excluded from refunds.
All Unopened Merchandise: Within 15 days a refund of the purchase price(less shipping charges). Only one opened package of any product is eligible for return. All others of the same product must be in a factory sealed container for refund. No refunds, returns, exchanges, or chargebacks, etc are allowed items are bought as is. Packages refused at the time of delivery will be considered a return and are subject to a 15% restocking fee. After 15 Days: There are no refunds after 15 days of the date of your Sales Receipt/Invoice. Shipping Fees are not refundable under any circumstances. Shipping Charges for expidited UPS express overnight services which are delayed due to bad weather are NOT refundable.
Please email us first before you return the item(s). The item(s) has to be returned within 15 days of receipt. Please return the item(s) unopen, unused and undamaged. If the item(s) comes in a gift box, please return the gift box alongs with the item. We will refund you for the amount you purchase the item(s) minus shipping.
Processing time for returns is 14 days, you will be notified via e-mail when the refund has been credited back to your credit card.
Returns:
Please package the item(s) securely and include the packing slip received with the product indicating the reason for the return. This will ensure a prompt and accurate refund. We will not accept product returns shipped C.O.D
Please insure your items when sending them through the mail.
This cost is to be covered by the customer and is non refundable. Please include a copy of the original invoice. Your credit card will be corrected the amount of the item after it has been received in good condition.
Cancellations:
There are no cancellations and no changes will be made after your order is completed. That Girl guarantees your complete satisfaction with every purchase.
Jewelry Returns / Refunds
We want you to be happy with your purchase! Please contact us if you are unsatisfied for any reason and we will promptly repair, replace, or issue a credit for your item. If you would like to return any item we asked that it is done within 15 days of purchase. We will reimburse you the cost of the products returned less shipping. We do ask that you try to resolve any issues with the product before requesting a refund. Unfortunately we can not refund any items that have been damage or jewelry shows signs of careless negligence. No refunds will be given after 15 days. Returned items must be unused and returned in proper non-crushable packaging. Ask us about our policy for returns or exchanges since we may have changed our policy without notice.
Return Policies
We offer conditional 15-day money back guarantee for That Girl's products, however we do charge an administrative fee. NO LONGER CARRY A FULL MONEY BACK GUARANTEE JUST A CUSTOMER SATISFACTION GUARANTEE. We will work without customers to try to find a solution to any problem.
Admininstrative
Why an administrative fee? An Admin Fee becomes necessary in order for us to keep our costs and prices down. A majority of customers never return items. When items are returned, they cannot be resold. That Girl pays credit card and check processing fees associated with each order.
15% Administrative Fee Covers:
The administrative fee covers the cost of these charges. If not paid by those who returned them, the additional costs have to be "shared" by others. We choose to keep our prices down by charging an administrative fee to non-defective, no-fault returns. We try to keep the administrative fee as low as possible and in line with the cost associated with the return.
A 15% administrative fee is deducted from all returns and refunds. EX: Disliking a product, size, style, shape, or being allergic to it. Before ordering please view ingridents on this or other page of this site or contact us. We will only waive this fee for returns due to our own error.
If for some reason you are not happy with your purchase, contact us at 804-452-2659, or email us first. After you have returned the item we may glady exchange it. Some restrictions apply.
Therefore, we have devised the following rules to determine the administrative fee:
Non-Refundable Items
The following items can NOT be returned for a refund OR exchange even if returned within the time limits:
- All Makeup - Shipping charges - Eczema Balms - Lip Balms or lip gloss - Body butters - Soaps - Items marked "Clearance", "Sale", or "Sample". - Shipping Insurance(s) - Any items with signs of wear or damage - Any items missing the original packaging - Any items with missing tags will not be accepted - Any items that are defaced or physically damaged by end-users. We reserve the right to check the conditions of the returned items before issuing a refund or replacement. They are non-returnable and all sales are final. We look forward to serving you and making your shopping experience a pleasant one.
Please send returns to: Attn: Returns Dept. PO Box 1322 Hopewell, VA 23860
Repairs:
Unless items are determined to be defective, all repairs will be performed for a fee. Please contact us for further information before returning any item for repair or replacement.
Repairs are free for items up to 60 days from purchase. After 60 days a nominal fee is charged. Shipping for the damaged item is to be covered by the customer. Include any loose parts in the shipment. Please send to the following address:
Please send repairs to:
Attention: Repair Department That Girl's Bath & Body PO Box 1322 Hopewell, VA 23860
Keep in mind the supply inventory changes, so the exact same components may not be available. Jewelry by That Girl's Bath & Body ,Debys Jewelry Desings, will do whatever possible to ensure the best result of your repaired item.
Pricing:
All prices may or are subject to change without notice due to market fluctuation, and the size of stones. If a price increase affects your item, you will be notified before we process your order. The prices advertised on this site is for internet orders. Prices may differ from those charged at retailers and vendors. Prices, inventory, and availablity are subject to change without notice. We are not responsible for typographical error or photographically errors.
Shipping
Most jewelry items are sent within the U.S. insured via USPS Priority service with signature confirmation. A tracking number will be sent to you via email the day your item is sent. This method of shipping is free of charge. If you need it sooner please contact sales@thatgirlsbathandbody.com for more details and cost information. Custom orders may take 2-3 weeks. Policy and prices may change without notice but will be posted accordily.
Custom orders
At Deby's Jewelry (That Girl's Bath & Body) you will not only find the most reasonable pricing around but the most reliable customer service. We pride ourselves on being a home town business, so you are not just our customers but our neighbors and friends.
Let us help you find something special for your next event, gift, or something special just for you. A necklace with a broken clasp? Dont wait, we offer full service repair of jewelry you buy from us. Call for pricing and more information. Most repairs can be ready for the customer within just a few days!
Custom Work :
Please be aware that I will make my best effort not to duplicate something I've created before. Please understand that the ability recreate any item is based on the availability of the components. Also, remember that since each piece is lovingly handcrafted by me, no two pieces will be exactly alike. All items on my website are handmade limited editions or one of a kind pieces. Depending on supplies, please factor in 2-3 weeks for delivery of custom orders.
There are no cancellations or refunds for custom personalized made to order jewelry. Contact us by phone or email with details on your order. We will make your ideal piece as long as the findings and other materials are available. At Deby's Jewelry you will not only find the most reasonable pricing around but the most reliable customer service. We pride ourselves on being a home town business, so you are not just our customers but our neighbors and friends.
Jewelry Care
Most beads of fine quality have small holes and require the use of light wire for stringing. Please handle your jewelry very delicately & store items flat, out of direct sunlight & away from heat. Never apply hairspray, lotions or perfume while wearing jewelry.
Pearls are porous and need gentle handling. It is best to wipe with a soft lint free cloth after each wearing. If they come in contact with harsh cleaners the outer finish can come off.
There are many porous stones that should not be soaked for any length of time (turquoise, lapis lazuli, opal, coral, onyx, opal). Clean with mild soapy water, rinse, then pat dry. Alternatively you can wipe with a jewelry polishing cloth.
Silver can be wiped with a silver polish cloth or dipped in a silver cleaning solution. Silver tarnishes, a process caused by oxidation. To prevent excess tarnish, polish regularly by gently rubbing with a soft polishing cloth, meant for this purpose. Never dip your items in any type of jewelry or metal cleaner as it will harm pearls and many types of stones. Cleaners also remove the intentional oxidation that we use in some of our beads and findings.
To prevent tarnish we recommend keeping silver items in an airtight environment such as a zip-lock bag.
It's advised to put your jewelry on after applications of lotions, hairspray and perfume. Take off your jewelry while you're gardening, swimming, and doing dishes etc by.
Mixed stones and Silver items are best wiped with a polish cloth.
Matte Onyx- loves oils. If they are not worn for a time a fine grey film can develop. This is easily remedied by the natural oils on your skin or you can rub baby oil to return it to a dark shiny black finish.
Store items, flat to prevent the beading wire from bending, in a cloth bag or box with tarnish-inhibiting strips to prevent tarnish. Vermeil items should be stored in plastic ziplock bags.
Gold Filled items are 14k gold that is bonded to other metals. It should also be stored in a cloth bag or box with tarnish-inhibiting strips.
DISCLAIMER:
That Girl's Bath & Body (thatgirlsbathandbody.com) provides the information on these web pages "as-is" and without any warranties. That Girl's Bath & Body may make changes to the web page Material and the product information and prices at any time without notice and without obligation to update the Material contained on these web pages.
We are not responsible or liable for damages of any kind (including but not limited to direct, indirect, incidental, consequential or punitive) related to your use of the site.
Shipping
Q: Can I have my jewelry and most bath and body products sent ground mail?
A: As stated before you have a choice of ground, priority mail, or express deilvery. USPS Ground Shipping deliveres within 5-7 business days. USPS Priority Shipping usually deliveres within 2-3 business days within the U.S. Please allow for production time as well as shipping time when ordering. If you do not receive your package within 2 weeks please contact USPS and That Girl's Bath & Body.
Frequently Asked Questions:
Q:What ingredients do you use in your products? A: Only the finest and purest ingredients are used in our collections. We combine healing, mood enhancing, relaxing essential oils with enriching botanicals, vitamins and minerals to balance the skin's functions, reduce stress, and promote an overall feeling of well being. Our products can improve your skin appearance and texture. Results may vary from person to person. None of our products have Mineral oil, Paraben, Additive, Alcohol, Dye, Synthetic Chemicals, Harsh Detergents, or Lanolin oil. Our products are environmentally safe, and NO tests on animals are conducted. Most of are products are Sodium Laureth Sulfate free. Our products are very concentrated for maximum potency. Contains high amounts of antioxidants, omegas, vitamins, flavonoids, anthocyanidins and provides anti-flammatory, antiseptic, antibacterial, antifungal & skin healing benefits. Mostly Vegan and 100% Natural. We will not degrade or dilute our pure formulas. Packed with powerful antioxidants, vitamins and essential oils and extracts. Highly potent concentration in our bath and body line intensely moisturizes, softens,and smooths skin. Try our body and face cream if you want to protect your skin from sun and environmental factors. Stimulate collagen, elasticity, and firmness. Our products will nourish your skin with healing properties. Our Body cream will stimulate circulation. Our skin care line will regenerate cells healing cellular damage. Jojoba - Jojoba is nourishing to skin and also softens and moisturizes mature and dry skin. Jojoba helps to heal inflamed skin conditions such as psoriasis or any form of dermatitis and can help control acne and oily skin. Calendula - Beneficial for skin disorders such as epidermal healing, scars, rashes, eczema, Rosacea. Evening Primrose - Rich source of gamma linolenic acid, an Omega 6; anti-inflammatory, anti-oxidant, and helpful for rosacea, acne, and eczema. Rose Hips Seed Oil - High in Vitamin C, prevents the advancement of wrinkles and aging, and helps skin to regain its natural color and tone. Borage - Promotes cell growth and rejuvenate. Emu oil is helps heal scars and burns. Helpful with skin problems like eczema. This oil is hypoallergenic and will not clog pores. Antixodants and super omega 3, 6, and 9 are in our skin care and bath and body products.
Tax
Q: Will I be charged for sales tax? A: Only Virginia Residents will be charged sales tax.
Ordering
Q: Can I Order by Mail? A: Call or e-mail for a mail order form and send Cashier's Check, Check, or Money Order to That Girl's Bath & Body, P.O. Box 1322, Hopewell, VA 23860
Q: FREE SAMPLES? A: No Free samples.
Ordering Online Concerns?
Q: I'm not comfortable ordering online. Can I call in my order? A: That Girl's Bath and Body can only accept orders online and direct mail. Shopping on our site is safe and secure. We use SSL encryption to keep your information safe. Paypal is considered one of the most safest, fastest, and most convenient ways to buy online. Your personal and financial information are securely stored and never shared. If shopping with us in person or through our catalog please contact That Girl's Bath & Body or your local Representative for more information regarding in person or mail order payment methods.
Q: Would I need an account with PayPal to order That Girl's Bath and Body merchandise? A: No you do not need an account with PayPal to order online using credit cards and debit cards. If you would like to use your exsiting PayPal account you may do so on this site. For more information on paypal, e.g. how to use paypal, please go to paypal.com
Q: Glycerin What is glycerin? A: Handmade soap contains the natural forming glycerin, made naturally during the soap making process, that is normally removed from other store bought soaps. In order to make the extremely hard french milled soaps, not made by hand, the glycerin must be removed or the soap would be too soft. Companies may extract the glycerin through a variety of methods and then add a percentage back to say it contains glycerin. On average handmade soap contains around 10% naturally retained glycerin. Glycerin soap is especially good for sensitive/delicate skin, minor skin conditions, children, and for pets.
Q: What are the benefits of using handmade soap? A: It is believed that the healing properties of a handmade bar of soap are great for those who suffer from skin conditions such as psoriasis and eczema. As well as people that have sensitive skin or are hypoallergenic. They often find immediate relief by switching to handmade soap. Handmade soap is very mild. They are often made from vegetable-based oils and do not contain the potentially harmful chemicals found in conventional bar soap. One of the biggest differences between commercial soap and handmade soap is glycerin. Glycerin is a clear liquid that absorbs water from the air and is a key factor in keeping skin soft and healthy.
Q: Can I make my handmade soap last? A: Handmade soap contains glycerin, it can retain more moisture than other soaps. To extend the life of your handcrafted soap, place it in a well-draining soap dish. Keep unused bars in a cool, dry place out of direct contact with water and sun light.
Q: Why are That Girl's Bath and Body soaps differ in size? A: All of our soaps are made in small batches by hand from start to finish. Making them all unique. Whether its decorative designs, scents and colors. Our soaps are hand cut so every batch and bar will be different. This is why they will vary a little in size. The average weight on all our bars is 5 oz.
Q: How do I become a Hostess of a Spa Party? A: Hosting a Bath and Body Spa Party: It's easy, it's fun, it's rewarding. Earn free gifts & get substantial discounts on products. It's a girl's night out to explore the world of natural handcrafted bath and body care products. Who wouldn't want to be invited to that? Invite your family, friends, co-workers, neighbors, anyone you can think of. For more information or to host your own party, contact your local Representative or Email us.
What is a Spa Party like: Snacks & refreshments are served, games, prizes, give-away, spa treatment demonstrations, special product discounts. Every guest in attendance receives a free gift as a thank you for coming. Lots of samples are made available for pampering & trying out our wonderful products. You as the hostess receive a generous % off products, based on the total volume of sales from your party. You also receive a wonderful gift just for hosting the party. Ask about specials; ex: every time someone at your party books their own party. Fill out the form below for more information on how you can host your own Home Spa Party. For further information on hosting a spa party go to the contact us page. Please be sure to specify in the comment area that you are inquiring about hosting a home spa party. Include your contact info name, address, email address, and phone number.
Let That Girl's Bath & Body meet your wholesale supply needs. Our Pampered Paw Balm and Natural Goat's Milk Dog Soap, skin care line, and Jewelry are available for wholesale to businesses with the purpose of resale.
Wholesale Policies
Contact Us
If you are interested in receiving more detailed wholesale information, please send us an email. In the email, include the following information:
Company name First and last name Street address City, state, and zip code Email Website Tax ID
Q: How do I place a wholesale order?
A: You may place an order by email, fax, phone or postal mail to That Girl's Bath & Body. You will need to provide us with your tax ID or license number. You must provide the Name of your Company, address, email, website, fax, and phone. When and if you are approved you will receive a password and code to access wholesale prices.
Q: Payments for Wholesale Orders?
A: Payments Accepted: • Credit Cards: MasterCard, Visa, Discover, (by PayPal only) • Debit Cards: With MasterCard or Visa logo on them (by paypal) • Paypal • Money Orders • Cashiers Check • Company or personal checks*
PAYMENTS: By using a check for payment, you agree to the following terms: In the event your check is dishonored or returned for any reason, you authorize us to electronically (or by paper draft) re-present the check to your bank account for collection of the amount of the check, plus any applicable fees as permitted by law. Returned checks subject to $25.00 charge. *Checks will only be allowed from wholesale customer who have ordered a minimum of three times. Checks are subject to approval. If your check does not clear you will have to order by other methods above. You will be on probation and will not be able to use a check as payment for 6 months. That Girl's Bath and Body may cancel or reject checks at anytime for any reason. We may change our policies anytime without notice but will update our site as soon as possible.
Product total must be paid in full before any work will begin on your order. Must be paid in full before any order is delivered. Minimum opening orders (1st time orders) are $150: $100 reorder minimum.
Q: Wholesale Orders: How do you handle shipping?
A: Wholesale customers pay for the product total. Then when the item is shipped, you will be bill for the exact shipping amount. Once you order and your payment is approved we'll be sure to notify you via email.
Q: Wholesale Bulk
Do you sell in bulk? By the Gallon? A: That Girl's Bath & Body does not sell by the Gallon. We only sell the finished product.
Wholesale
If you would like to carry Jewelry by That Girl's Bath & Body in your retail shop please contact us at the top of this page for more information. Our specialty is designing to suit the individual store and working with the owner to satisfy their customers!
FEEDBACKS Feedbacks are always welcome and will be posted on the site, any other communication or other material you send to thatgirlsbathandbody.com (either via email or by other means) including questions or comments is considered non-confidential. By doing so, you agree to grant That Girl's Bath & Body a royalty-free, perpetual, non-exclusive license to use, reproduce, modify, edit, distribute, perform and display any communication or other material you transmit to the site (and the ideas contained in the material) for any purpose, including reproducing, posting or publicizing such material or using the material for marketing purposes.
Linked Web Sites: Our Web store may contain links to and from other sites operated and maintained by separate companies. We have no responsibility for linked Web sites (including the Web sites of participants in our associate program) and provide these links solely for the convenience and information of our visitors. The privacy policies of these sites may differ from our policy, so you should always review the privacy statement of each linked Web site you visit.
Please keep in mind that we are not responsible for the private policy practices or the content of other web sites. We can not guarantee, represent, or warrant that the content in the sites are accurate, legal, or inoffensive. Futhermore we do not endorse the content of any third party site, nor warrant that they will not contain viruses or otherwise impact your computer.
Links to different sites, online stores, etc. are given as suggestions only. Any links you visit and any products you buy as a result of the author's suggestions is done at your own risk. We are not responsible for injuries or losses that may occur. Your purchase(s) from thatgirlsbathandbody.com (That Girl's Bath & Body) signifies your acceptance of the aforementioned information and all policies.
Your Consent By using our Web site (including through our customer service line), you consent to the collection, use, and disclosure of information in accordance with the terms of this privacy policy. We reserve the right to modify or amend this policy at any time. If we ever change our privacy policy, we will post any changes on this page so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it. Unless we clearly state otherwise, the changes to our privacy policy will affect only the information we collect after the effective date of the change. By using the site to search for or link to another site, you agree and understand that you may not make any claim against That Girl's Bath & Body, thatgirlsbathandbody.com, or any of its employees, owner, for any losses or damages, whatsoever, resulting from your use of the site to obtain search results and/or link to another site.
Children: We do not sell products for purchase by children.
Children: We do not sell products for purchase by children. Our products are for purchase by adults. If you are under 18, you may use our Web site only with the involvement of a parent or guardian.
Children's Guidelines- Our site and our third party services are not intended for children under the age of 12. We do not knowingly collect personal information from children 12 and under.
Customer Reviews: We respect and protect our customer's privacy and personal information and will not use your name and location without prior permission. We do not pay for any customer reviews.
Your Comments
We welcome your feedback. If you have questions or comments about our privacy policies, feel free to drop us a line by email or write to us:
That Girl's Bath and Body. Privacy Officer PO Box 1322 Hopewell, VA 23860
Our Policy
Q: What is your business policies? A: Our products are sold without warranty of any kind. All PRODUCT PRICES AND AVAILABILITY OF THE PRODUCTS AND SERVICES LISTED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT NOTICE DUE TO COST FLUCTUATIONS BEYOND OUR CONTROL. The prices displayed on thatgirlsbathandbody.com are quoted in U.S. Dollars and are valid and effective only in the United States. While That Girl strives to provide accurate product and pricing information, typographical errors may occur. In the event a product or service is listed at an incorrect price due to a typographical error we shall have the right to refuse or cancel any order placed for such product or service at the incorrect price, even if the order has been confirmed and/or your credit card has been charged. That Girl has the right to charge the correct price for a product or products that are listed incorrectly due to typographical error. Adjustments will be posted to our website as quickly as possible. In the event that an item is a miswrite, That Girl's Bath and Body may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. If your credit card has already been charged for the purchase and your order is cancelled, we shall promptly issue a credit to your credit card account in the amount of the incorrect price.
Order Acceptance: Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. That Girl reserves the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same thatgirlsbathandbody.com account, the same credit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.
Term and Conditions of Sale: We reserve the right at anytime to request confirmation from the customer, delay the order pending verification, or refuse any order at our discretion, usually based on inability to verify legitimacy of order. Our order confirmation and validation process may include the verifiaction of credit card information, shipping information, age of customer, or billing information.
Consent Policy: By using our site, you agree to this policy. This is our entire and exclusive private policy and it supersedes any earlier version. Our terms of service take precedence over any conflicting policy provision and we may change our policy at any time without notice. We will post a new version at our site.
That Girls' Bath & Body Disclaimer:
A: That Girl's Bath & Body does not under any circumstances make any promises or claims to cure or treat any type of health condition or illness. No information should be considered medical advice, nor should it replace the advice of your physician. Speak with your doctor before using a new product. It is your responsibility to use these products with the same reasonable care and cautions as any other personal product you use. Please use common sense with these products and do not put into eyes, or other sensitive areas, nor eat any of the products. If you get a product in your eye it may cause irritation. If irritation continues contact your doctor or seek medical help. Our products are for external use only. We are not responsible or liable for misuse or use of these products. People can be allergic to anything. We recommend that you patch test your skin the first time you use any of our products. If any adverse reaction occurs, discontinue use immediately. Our products are natural, and made with ingredients that are less likely to irritate sensitive skin, but the possibility of allergic reaction is not eliminated. Please read ingredients listed on the back of all products. Under no circumstances, shall That Girl's Bath and Body, thatgirlsbathandbody.com, or any of their employees, directors, managers, representatives, owner, independent consultants, vendors, or suppliers be liable for any direct or indirect losses or damages arising out of or in connection with the use of our products. That Girl's Bath & Body (thatgirlsbathandbody.com) owner or any of their employees or independent representatives will not be held liable for any losses or damages incurred through the use of this webstore, products and/or the information provided herein. Products purchased are to be used at your own risk. If you are dissatisfied with your experience in using this store, you should cease using this website and the products herein. If you find that you are allergic to a product, discontinue use immediately and seek medical attention. We are not responsible or liable for injuries, accidents, adverse reactions, etc. that may occur from the use of our products. We follow the proper labelling guidelines; so be sure to check the labels for a list of all ingredients. If you are unsure of any of our products, please consult a doctor. Only your doctor or pharmacist can provide you with advice on what is safe and effective for you. Natural ingredients, natural processes and natural therapies, are not regulated in the United States by the Food and Drug Administration. Any information contained in this website is intended for educational purposes only. It is not a substitute for medical advice, nor does it replace the need for services provided by medical professionals. That Girl recommends speaking with your doctor or pharmacist. No medical claims are implied and the information herein is not intended be used for self diagnosis or self treatment of any condition. If you experience any discomfort or abnormal reaction, discontinue use and consult a medical professional. Please read the ingredients to make sure up front that you are not allergic to any known oil or moisturizer, etc. Additionally, That Girl’s Bath and Body is not responsible for any injury incurred by use or misuse of these products. Most of our products are cruelty free; do not contain harmful or harsh petroleum products, synthetic fragrance oils, preservatives, FD&C colorants or dyes, parabens, or other toxic chemicals. The FDA regulates that we must use an anti-bacterial proven to effectively keep bacterial growth from forming in our products that contain water. These ingredients are Diazolidinyl Urea, and Iodopropynyl. There are no natural replacements for the needed anti-bacterial ingredients that meet the FDA regulations and requirements.
Dissatisfied:
If you are dissatisfied in any way, call or write us giving your reason for returning the product, and return it within 15 days after receiving your order. We will be happy to give you a replacement or refund. As always, we welcome your comments and love hearing from you. For more information on That Girl's Bath and Body's return policy go to That Girl's Refund/Returns/Exchange section of FAQ.
Who can see my wish list?
Q: Can Family or Friends see my wish list? A: Your Wish List is viewable only by friends and family you've invited to see it. To invite others to view your Wish List, log into your account and click on the Wish List link under My Account. Just fill out the Share Your Wish List form and we'll send an email inviting your friends and family to see your list.
Method of Payment
Q: What methods of payment do you accept? A: Payments Accepted: • Credit Cards: MasterCard, Visa, Discover, (by PayPal) • Debit Cards: With MasterCard or Visa logo on them (by paypal) • Paypal • Money Orders • Cashiers Check
Paypal accepts about 78 types of credit cards. Most credit is accepted on this website. You may visit paypal.com for all the listed credit cards taken by paypal. We will charge your card and email an order confirmation number to you.
PAYMENTS: By using a check for payment, you agree to the following terms: In the event your check is dishonored or returned for any reason, you authorize us to electronically (or by paper draft) re-present the check to your bank account for collection of the amount of the check, plus any applicable fees as permitted by law.
If your check does not clear you will be on probation and will not be able to use a check as payment for 12 months. That Girl's Bath and Body may cancel or reject checks at anytime for any reason. We may change our policies anytime without notice but will update your site as soon as possible.
Customer checks for payment are subjected to approval by That Girl's Bath & Body.
Customers thoughts
Q: What are customers saying? A: We enjoy hearing from our customers. Thank you to those who have taken the time to write to us. We encourage you also to send in your thoughts, expressions and comments regarding our product line and customer care service. Please feel free to send us a recommondation, on how we can better serve you and your testimonial.
Q: How do I contact That Girl's Bath and Body? A: Go to the About Us Section of this website. Up above is our contact information. It contains our business phone number, email, and address.
Feel free to contact us with your immediate questions not addressed on this site. Thank you for visiting That Girl's Bath & Body's ONLINE Store! Please visit again and tell a friend.
*Disclaimer - That Girl's Bath & Body has the right to substitute a color, fragrance or product due to limited quantity, availability, color, back order, discontinued, substandard quality, out of stock, etc. Note: That Girl's Bath & Body has to right to substitute any color with a another available color. We will contact you and ask you want color you would like to replace. If we don't hear from you we will issue you the substitute. Item colors may vary a little from photo in both color and appearance due to different monitor settings.
Christmas in July Shipping Special: As a thank you from us to you, FREE Priority Mail SHIPPING (US Only) with orders over $40! Products are made to order, current turn around time is about 3 weeks. * Free Shipping, sale(s) or any other special offer(S) or discounts: excludes heavy items, freight, sales, no combined offers, any other discounts can not be combined together.
* ORDERING SHIPPING DEADLINE: A minimum production time of 18 business days and processing time of 3 business days. Availability: Usually ships in 2-3 weeks. Busy holidays make take 3-6 weeks. Light weight items may ship in envelope USPS First Class Mail with Delivery Confirmation.
Please contact us about availability. If you have questions about our shipping or policy please contact us before ordering.
Remember most items are made to order to arrive at peak of freshness. Please be aware when ordering of these delays to ensure you receive your package in enough time.
MADE TO ORDER: Most all of our products, except most makeup and pre-designed jewelry, is made to order and each item is made in small batches to ensure quality. This way the items arrive at the peak of freshness to our customers.
ORDER MINIMUM: A minimum of $8 (excluding shipping or tax) must be reached in the cart before the store will accept order.
PAYMENTS: We accept all Major Credit Cards, and Paypal accounts. You do NOT need to Have a Paypal membership to shop. All That Girl's Bath and Body Online Purchases Are Secure With Paypal SSL (Secure Sockets Layer) Encryption.
PLEASE CLICK HERE TO REVIEW OUR SHIPPING POLICIES BEFORE ORDERING.
Additional information can be found at our privacy policy page.
